Through you

Through our website or app, we may ask you to provide us your information to identify your uniqueness. This information may comprise your name, address, mobile number, email id, information submitted at the time of KYC documentation and various other such details which may be submitted by you. This information may be collected at the time of your registration on our website or app, at the time of execution of any securities transaction initiated by you, at the time of your interaction with our support team and on various such occasions of your interactions carried out on our website or app.

Through your use of our website or app

Based on your use of our website or app, we may collect information about the type of device(s), the type of browser, usage time, IP address and such other information which our technology platform may get access to either actively or passively.

Through third parties

If you opt for services from third parties hosted on our website or app, we may collect a part of whole of the information submitted by you to these third parties. You will also be subjected to the privacy policies of such third parties. Since their policies might not fall under our purview or control, we suggest you read their policies before opting for their services. In case of any grievance related to their policies, you would have to contact them directly.

Through Cookies

A cookie is a small piece of text sent to your browser by our website or app. It helps us remember information about your visit, which can make it easier for you to visit the site again and make the site more useful to you. Cookies could be used by us

To enhance your experience on our website

We may use your information to enhance your user experience on our website or app. For example, we may design different experiences based on general gender, location, preferences etc. Your information will help us deliver the intended experience to you.

We could personalise our communications to you using your name details. We could deliver the transaction related information and important website service or maintenance related information to you directly via SMS or email, as may be required from time to time. We may also use the information about your device and browser type to render the intended webpages or services to you.

To send service related information

We may be able to send you communication related to our website service or maintenance related information to you directly via SMS or email, as may be required from time to time. For example, if there is a scheduled maintenance, we may be able to send you communications related to it so that you could plan your visit to our website or app accordingly.

To communicate product offerings, forum comments and reviews & portfolio related updates

We may be able to communicate with you any new opportunities in the bonds market which may be relevant to you. Your preferences will help us shortlist important information for you from the flood of information in the securities market. A targeted communication may help us provide you with a better service level. We may also be able to notify you if there are any additional comments on the forums you may have accessed in the past. In addition to this, we may also be able to communicate with you any updates on your portfolio that you may have built on our platform.

Opt-out of emails

In all our email communications, you may find a link to unsubscribe from our email communications. You could also visit the link, scroll to the bottom and unsubscribe your email id from our list. In case you want to unsubscribe from our email communications, and you aren’t able to find any such Link, please write to us at support@bondskart.com.

However, we request that you don’t opt-out of these emails since we may not be able to send you any email related to your transactions or other such important interactions with us including communication about our latest offerings.

Request for your information deletion from our records

You could also send us a request to delete all your information from our database by going to ‘My Profile’ section and clicking on ‘Request deletion of My Account’.

Deletion of your information from third party

We do not guarantee whether the third parties, hosted on our website or app or introduced by our website or app, would comply with your request for deletion of your information from their platforms. We suggest that you read their policies regarding this separately.

If you opt for third party services through our website or app

If you choose to opt in for any third party service hosted on our website or app or introduced to you by our website or app, your information may be shared with these third parties. In such an event, you’ll be subjected to their policies and their usage of your information is beyond our control. We recommend that you read such third party policies separately before signing up for their services.

To abide by the law

Under certain circumstances, we may be required to submit your personal information or any information we have about you to law enforcement agencies or regulatory authorities under whose purview our operations come in. We may do so to abide by the law or if we deem it suitable to protect the interests of our company along with that of its directors, promoters or employees.

In case of transfer of ownership

Under certain circumstances, we may experience a change in our ownership structure, partner with an affiliate or enhance our offering through our subsidiaries. In such cases, your information stored with us may be shared with the relevant stakeholders as per the new ownership structure or the affiliates or the subsidiaries.

We use industry wide accepted best practices and standard protocols to secure all our databases. We also use Cloud Data services from renowned global companies to store all our data. Before using these companies’ services, we evaluate them by their security policies, how expanded their network is, how well they use encryption to secure the data and various such parameters. However, no system can be claimed to be foolproof and it may be subjected to some kind of breach at some point of time. In the event of such a breach, Bondskart along with its legal entity, directors, promoters or employees can’t be held responsible for any loss or damage to the customer resulting from such a breach.

Any user of our website or app is solely responsible for all information that he/she registers with the website or the app, and, we do not accept any responsibility and/or liability for any information with regard to the user password and the user identification. The user is solely responsible for maintaining the confidentiality of all user passwords and identifications, especially while carrying out online or offline transactions involving credit cards or debit cards or such other similar instruments which may have been used on our Website. We assume no liability for the improper use of such sensitive information of the user.